Frequently asked questions

Answers to the most frequently asked questions within the project. From monitoring to maintenance, reading and sending measurements.

The questions within the project

Filling out questionnaires and downloading measurements 

  • Q: What if I can't take the measurement/observation exactly in the last week of the month?
  • A: It's not bad at all, it can also be taken the week after. There is also the option to ask a friend to help with the observation for that time.


  • Q: Do I have to answer the same questions every month?
  • A: Yes, it is very important in monitoring that it is done as consistently and uniformly as possible.


  • Q: Do I need an internet connection to complete the surveys or download the Drop data?
  • A: No, the internet is only required to send the questionnaire answers and the drop data to Tropenbos Suriname. This can be done immediately when you have an internet connection again.


  • Q: Can I monitor part of the urban green location this month and another part next month?
  • A: No, consistency in monitoring is important. Choose the same location and approach each time when giving answers.


  • Q: Can I do the monitoring and questionnaire completion with a friend?
  • A: Yes, but do it together a few times to fine-tune how you answer and monitor. That way, as you take turns collecting the data, you are well aligned.


The software

  • Q: Are the apps, Kestrel Link and Epicollect5) compatible with IOS?
  • A: Yes, both Android and IOS


  • Q: What does the flashing red light on the drop mean?
  • A: This may be an indication that the battery might be running out. Pay extra attention in the upcoming days and change the battery when that light no longer flashes.


  • Q: What should I do if the drop light continuously flashes red?
  • A: Contact Tropenbos Suriname directly at [email protected]


  • Q: What if I can't connect to the drop?
  • A: Press the button by the indicator light to see if it starts flashing

-If it doesn't blink, replace the battery and try again

-If it does blink, restart your bluetooth and try again. You can also restart the phone and try again.

If it doesn't work, contact Tropenbos Suriname right away via [email protected] 


Check your drop house for insects

  • Q: What do I do if the drop house is dirty?
  • A: You don't need to clean the outside, just remove everything that should not be there on the inside. Bees nests, ants nests, spider webs or other insects


  • Q: How do I clean the inside of the drop house?
  • A: With a cotton swab or stick, very gently clean the inside without touching the sensor. It's very sensitive, so try not to touch it.


The data

  • Q: What is this data used for?
  • A: The data is used to demonstrate to policy makers for the purpose of incorporating it into their planning.


  • Q: Is the data accessible to everyone?
  • A: Yes, it can be viewed on the website on the maps page. The data can be downloaded and used by anyone



  • Q: How can I support this initiative?
  • A: 1. By joining: Become a volunteer by signing up to also adopt a location. Take a look at the maps page for the distribution of the locations. If your location is in a resort where a location is not already monitored and a green location has an important status, let us know because it is interesting to monitor this as well.

2. By sharing it with others: The more people support the initiative, the more data can be collected.

3. By donating: In order to continue collecting and sharing new data and educational material about the role and importance of urban greenery for free, we ask for your help! You can support our work with a (one-time) donation.